What Our Customers Are Saying
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Cynthia Gary Karrh, Burleson, TX
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We had a critical repair issue to address during our RV trip x-country. Stahmann personnel helped us resolve it in a timely and effective manner. Thank you!!
-Anonymous -
My friends with a Coachmen motor home were passing through from Rhode Island and were having a fresh water pump problem. I am accustomed to having to wait weeks to get service or attention on my own RV, but I found Stahmann's on a Google search, and we gave them a call. Over a morning, we interacted several times on the phone with Karl, Shawna, and Michael. Through numerous iterations, we tracked different options and finally found - and fixed - the problem - a clogged filter. The Stahmann's team was knowledgeable, responsive, helpful, and funny. They gave us a good bit of time, and declined our offer to send remuneration for their time and expertise. If there were a six-star rating, I would have given that. It is rare to find this kind of support in the RV - or any other - world in these times. Thank you, guys...
Norman Sanders, Wimberley, TX -
Couldn't be more pleased with our purchase. Brittany & Karl certainty know their business and never rushed us. I think we had the best walk-through that any RV dealer does anywhere.
Judy Johnson, Corsicana, TX -
Hi Christy and Crew, I have been singing your praises to everyone I know and wanted again to thank all of you for helping me with my Roadtrek, you folks rock!Helen
-Anonymous -
Excellent caring customer service and knowledge of Class B units. Highly recommend them to buy and service your unit.
Johanne Mongrain Descteaux -
We just had our macerator replaced, after 12 years it was about time. The folks at Stahmann are awesome! The price was great, Marco did a great job on the work in short order, and Christine was a joy to visit with while we waited. If I could give 6 or 7 Stars out of 5, I would. They deserve it! They also have a TON of Roadtreks available for sale, more here on the lot than we have seen since our last Roadtrek outing! Kudos to a great little business with the Big Idea about great customer service!
Rhonda Richway Phipps -
My wife and grandchildren visited your site on 14 March 2012 and were very satisfied on reviewing your inventory of Roadtrecks. I am making arrangements of getting financial aid thru the Pentagon Credit Union to purchase the 170 model you have on you showroom floor. I am hoping by the 16th of March to have the funding available. I have a Trail lite RV, manufactured in Warsaw, Indiana for trade in. You gave me an estimated of approx $15,000 for it. I hope to bring it up to have you look at it and see what you think. You gave me an estimate of $73,000 for the Roadtreck 170 on you show room floor. Please hold the 2012 Roadtreck 170 for us until close of business Monday 19, 2012David Fiedler
David , San Antonio, TX -
Christie, Reuben and Earl need a Gold Star for each of their efforts and can do attitudes. We need more people like this in the American work place today. They done an outstanding professional job and I will recommend your business to all of my friends.Thank you for a job well done.Dave Fiedler
David , San Antonio, TX -
Stahmanns is great especially Christie! This is the second Road Trek I have purchased from this dealer as the first one I lost in Ike in Galveston due to Tide Surge. I do not look anywhere else for an RV and for service. The rate of interest was great, the service is great and everything they do is great.I would recommend them highly. It almost sounds if I own the place but I do not, just another satisfied customer. Thanks again Christie.
Mike , Friendswood, TX -
Brittney the sales person was awesome any question that I had she answered them and if she didnt know she went and found out and got me the answer. She was there through the whole process of me buying until I left. The whole staff was a pleasure to deal with. I would recommend this place
Thomas , belton, TX -
What a breath of fresh air Brittney is. She walked us through your RVs without the awful pressure shown by some RV Salesperson, and she was knowledgeable about the products. If or when we buy another RV wed like to buy through Brittney.
Pauline , Perth Australia, WA -
Nick and I came in for service on our Onan generator, that had been giving us major grief for weeks. Amy and Eric were BEYOND accommodating. Eric spent days troubleshooting, cleaning, and rebuilding different components on our generator. Not only did he work incredibly hard on it, but he actually fixed it, when it was looking like we were just going to have to buy a whole new one. Both of them were a pleasure to do business with, and we couldnt be happier that Eric magically fixed our seemingly impossible situation! If we could give ten stars, we would. Stahmann has two new loyal customers for life! Thanks to Eric and Amy.
Nick Kai , Austin, TX -
Great place to buy an RV. Salespeople are very helpful and kind. Answers your questions quickly and very knowledgeable about all the different units they have. Parts department folks took us around our unit and described what each switch was for and how all the systems worked. I would suggest you check these folks out when you get ready to purchase an RV.
-Anonymous -
Forgot to mention in my previous survey that Michael, the service Technician also went in on that particular Saturday to assist sales person Brittney with the preparation of my Jayco Jayflight SLX 154BH. Thanks Michael!!!Al Franco El Paso, TX
Al , El Paso, TX -
I searched and searched for nearly a year for the perfect travel trailer in West Texas and New Mexico to no avail. Then I saw your Pre-owned Jayco Jayflight SLX 154BH on your website. Brittney, your sales person was pleasant, helpful and very professional. Finally, I traveled to Seguin to see the trailer and immediately knew that the trailer was what I had been looking for. Brittney even went in on a Saturday, which was her day off, to meet with me and complete the transaction. A MILLION THANKS.One happy Customer Al Franco El Paso, TX
Al , El Paso, TX -
Brittney, I want to thank you for making buying the trailer as seamless as you did. I know you did a lot of work for me. I have to admit that the trip was a tad long and tiring but I must say very well worth it. I am still bragging to my family and friends how hard your worked for me to make it all happen. And how I had to travel over 1000 miles in two days for the perfect trailer. I am very happy with it.
Al Franco , El Paso, TX -
In June 2016 while on a trip to Tennessee, the AC on our Roadtrek Popular 210 failed, when we were at our first stop in Texarkana. We called for service at their new service location in Seguin. Mike and the staff there were outstanding with the replacement of the AC unit, which arrived fast. During the two days we spent getting that replaced they were extremely helpful. Thank you for the great hospitality and dedicated service. Del and Judy, San Angelo, Tx
Del , San Angelo, TX -
We just had our macerator replaced, after 12 years it was about time. The folks at Stahmann are awesome! The price was great, Michael did a great job on the work in short order, and Christie was a joy to visit with while we waited. If I could give 6 or 7 Stars out of 5, I would. They deserve it! They also have a TON of Roadtreks available for sale, more here on the lot than we have seen since our last Roadtrek outing! Kudos to a great little business with the Big Idea about great customer service!
-Anonymous -
Brittany is the best saleswoman I have ever had the pleasure to work with. No stress, immediate responses to my text questions and she made buying our Roadtrek Zion a fun experience. We bought our RV over the phone and sold our house and cars in NJ and came to Texas to begin our new gypsy adventure around the US. From the minute Brittany and Karl picked us up at Enterprise Car Rental in Seguin we felt like we were old friends. We were treated like family and they helped us celebrate the excitement of our new home on the road. Christie the manager could not be more efficient, our paperwork was done in a flash. Everyone in this dealership is so wonderful!! Rueben walked us through every aspect of our new RV and explained how everything worked in great detail. We are so excited to own our Roadtrek and are like two little kids with a new toy. Looking forward to our many adventures exploring the US. National Parks here we come. We will stay in touch with Christie, Brittany, Karl and Reuben and thank them so much for making this the best buying experience of our life. You are Amazing!
Julia and Frank , Mt Laurel, NJ -
Amazing customer service! When I called to schedule service, Christie was able to get my Roadtrek in right away. Their technician, Michael, is very competent and seemed to know everything about RVs like the back of his hand. He completed a water pump replacement, a couple of latch replacements and a few other repairs while I waited! Stahmann keeps most parts in stock. Top notch customer service definitely worth the drive!
Melissa , Frisco, TX
We recently had the pleasure of purchasing an RV from Stahmann RV, and I must say, our experience surpassed all our expectations. From the first phone call with Raquel, the RV Client Advisor, who immediately put me at ease, she exhibited a level of professionalism and dedication to customer service that is truly commendable. What stood out the most was her ability to maintain clear and consistent communication throughout the entire process.
Nevertheless, the outstanding service did not stop with Raquel. The entire staff, including Brittany and Carl, impressed us with their knowledge and genuine care for the customer. What truly set them apart, though, was their willingness to go the extra mile. They graciously provided us with their personal cell phone numbers for the weekend and encouraged us to reach out via call or text if any questions or concerns arose.
By the end of our interaction with the Stahmann RV team, my husband and I felt like we had made new friends rather than just completed a business transaction. Raquel, in particular, deserves special recognition for her amazing efforts and dedication to ensuring our satisfaction. Raquel, you are truly exceptional!
In conclusion, if you are in the market for an RV and want an unparalleled customer experience, we wholeheartedly recommend Stahmann RV. They have earned customers for life, and we could not be happier with our purchase. Thank you, Stahmann RV team, for setting the bar so high when it comes to customer service!